PHILADELPHIA WEDDING VENUE, CATERING SERVICES, CONFERENCE CENTER & BANQUET FACILITY
At Drexelbrook Catering & Banquet Facilities, we invest a great deal of time, money and resources into our staff development. We have designed training programs conceived by us, for us. We stress the importance of the "Guest Experience" and how each team member plays an important role in our success.
Our training programs include diversity education for all team members, RAMP (Responsible Alcohol Management Program) certification for all beverage staff and managers, HACCP (Hazardous Analysis of the Critical Control Point) food safety handling by all culinary employees and managers and CPR training for all security and managers. We instill into our team that they are accountable and empowered to ensure your success with us.
We receive hundreds of "Letters of Appreciation" from our clients stating a level of service that "Exceeded" their expectations. We consistently receive feedback surveys with a 98% "excellent" rating for "attentiveness and courtesy of employees". Click here to see a large sample of those comments and letters.
We estimate that no less than 50 Drexelbrook Team members will be a part of your event. From the initial call, to the professional event planning sales representative, to the warm welcome provided at our "Welcome Center" to the set-up, service and final "good night", our staff is with you before, during and after your event.
The Drexelbrook Team is committed to providing you and your guests with the finest dining available at a catered event with professional service in an elegant atmosphere.
Photos to the right are compliments of Drexelbrook Business Partner, Walter Faust of Faust Photography.
Here are a few members of the Team...
DOMENICK SAVINO, CPCE
Mr. Savino began his career at Drexelbrook in 1992 as a restaurant manager. Over the years he was steadily promoted until reaching the position of CEO in 2002. Savino's responsibilities include planning, developing and establishing policies and objectives for Drexelbrook in accordance with the owner's directives and ensures their implementation by the management team. He provides general direction and management to all team members as appropriate and accomplishes the goals of the business plan and the Drexelbrook Mission Statement.
Savino earned his CPCE (Certified Professional Catering Executive) from the National Association of Catering Executives in 2004. He has served as Vice-President and President on the local chapter level and remains active on the National level serving on the awards committee. He also holds an Executive Committee position on the Delaware County Chamber of Commerce Board, serving as Chairman of the Board and Vice-Chair of Hospitality and Tourism. He also serves on the Board of the Brandywine Conference and Visitors Bureau representing County Council. Mr. Savino speaks acroos the country as an expert the catering industry at Catersource, NACE, ISES and MPI. locally, he contributes to the school district as a member of the Professional Education committee.
Assistant General Manager/Manager Of Event Sales
Ms. Fernandez is accountable for the sales team and the overall supervision of all the departments at Drexelbrook. Fernandez began her career at Drexelbrook in 1994 as a part-time member of the Event Operations Department. She quickly moved to a supervisory role, holding positions as Employee Development Manager, Event Operations Manager to Sales Manager to Assistant General Manager. Fernandez is responsible for the daily execution of the Drexelbrook Business Plan and Mission Statement. She participates in many community based projects including our Red Cross Blood Drive, Post Prom, Mentoring Programs and Volunteer Services.
Chef Wade has been a Drexelbrook Team member since 1993. He began as a Sous-chef and worked his way up to Assistant Executive Chef and in 2007 earned the Executive Chef position. Chef Wade has personally prepared and executed over one-thousand catered events over the years. He is very detail oriented and meets with our clients on a regular basis to ensure their menu selections are discussed in detail. Chef Harvin is a member of the International Chef's Association, attending monthly meetings to further increase his culinary knowledge and expertise. He serves as the "host" chef for the "SYSCO Foods Iron Chefs Competeiton" held each year during Taste and Tour of the Countryside and assists with the execution of the Drexelbrook Project, a cooperative effort between Drexelbrook and Upper Darby High School where students learn to prepare and execute a catered event.
Mr. Walsh is Drexelbrook's Culinary Manager. He is responsible for the procurement, storage and preparation of all cuisine at Drexelbrook. Mr. Walsh supervises our prep and utility team which is at the heart of the Drexelbrook Experience. He began his career at Drexelbrook in 1998 as a supervisor, moving to full kitchen managment in 2000. Walsh oversees, along with Chef Harvin, the Drexelbrook HACCP (Hazardous Analysis of the Critical Control Point) food safety program.
Facility Operations Manager
Mr. Pitetti started at Drexelbrook in 1998. He came to help us do some painting and touch up work to the ballrooms. Well, ten years later, Vince and his team are responsible for the overall presentation of Drexelbrook. This includes room set-ups, cleanliness and all interior and exterior property of Drexelbrook. The Drexelbrook "Atmosphere" is a direct link to our success. From flowers in the summer to snow plowing in the winter, our facility operations department excels at "Keeping Drexelbrook Beautiful".
IT Manager/Security Manager
Mr. Dusak came to Drexelbrook in August 2007 from a very successful HR/IS position at BEST BUY. In his previous position, Dusak supervised the successful start-up of the "Geek Squad" in the central Pennsylvania market. He was an Operations Manager in Harrsiburg, PA. His wealth of knowledge in Private Security law, Information Technology and people skills have made a dramatic impact on Drexelbrook Events. Dusak is responsible for all Security functions as well as the Information Technology Systems for our network, in-house audio-visual and website.
Mrs. Carter came to Drexelbrook in 1998 to handle the day to day bookeeping functions. As time passed, her role evolved into A/P, A/R, employment files, forecasting and financial planning. Carter works with our suppliers to ensure our business relationships remain strong and honest. She guides all scheduling managers to work within a pre-determined budget and manages our time clock system.